Franchise Systems Operational Excellence

Role Based Compliance Heatmaps

Imagine being able to see the compliance status for your global franchisee network in one simple view – in Real Time – without the risk of exposing yourself to private employee information! That’s exactly what ComplianSer™ franchisor module provides. Role based access ensures privacy and security.

Eliminate

Risk of non-conformance for the franchise network.
Your exposure to joint-employer status.
Costly field audits.

Know

When your revised standards are read and accepted by the required personnel – in Real Time.

Save

Unnecessary operational and legal burdens.

Focus

Your executive and franchisee resources on business growth rather than mundane management tasks.

Franchisor Enforcement

How it works

 ComplianSer™’s platform digitally transforms the Franchisor operational process. Each requirement (‘franchisor templates’) is enforced to the franchise network through a secure, online franchisor library. There are two types of ‘franchisor templates’:

Business requirements templates

These are operational requirements applicable to each franchisee business. The franchisee owner is responsible for conforming to each of these requirements by logging into ComplianSer™ and providing e-signatures. These could be franchise policy updates that each franchisee is supposed to “read & acknowledge”, a document that each franchisee needs to “e-sign” or a lease document/ business license that needs to be uploaded!

Role-based requirements templates

These are operational requirements applicable to key “roles” within the franchise network. The templates are applied to individuals based on their roles and stage (e.g. an individual who is a ‘Manager’ is automatically enrolled against each of franchisor’s ‘Manager Role’ templates). The individuals are responsible for completing their tasks with each of these templates by logging into ComplianSer™ and providing their e-signature. Similar to business templates, these could be “read & acknowledge” or a document that is required to be “e-signed”!

ComplianSer™ is available to create and manage the operational libraries on your behalf. Libraries can be added to or amended easily as needed.

FOCUS451™ is available to create and manage the operational libraries on your behalf. Libraries can be added to, or amended easily as needed.

Transparency and risk management

Once ComplianSer™ is rolled out, the franchisor dashboard will show real-time operations status across the network. The dashboard is updated in real time as individuals from various locations complete their requirements.The Franchisors can also see the status in further granularity: regional, location-level and department level. Importantly, no employee-level data is exposed to the Franchisor, thereby maintaining privacy and eliminating ‘joint employer’ risk.

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Operations management on autopilot

Once ComplianSer™ is rolled-out, requirements are auto-enforced through real-time tracking. Templates can be configured to automatically re-enforce periodically (per quarter, every year, etc.) as per corporate’s policy. Further, ComplianSer™ will track, manage and enforce any upcoming expirations for the documents.

Designed for super-scaling

Additionally, any changes to the requirements are automatically deployed through the system for immediate action.

That’s Operational Excellence on Autopilot! ComplianSer™ is designed for super-scaling using latest cloud based technology so it can scale with franchise growth.